Worry-free returns
We think it's important that you're satisfied with your purchase. That's why we offer a return period of 30 days after receiving your order.
Still not completely satisfied?
You can request a return within 30 days of receipt via your account page under “Orders” or by contacting us at support@perliara.com . Always include your order number.
After receiving your request, we will send you clear instructions on how and where to return the item. can return.
Please note: Return shipping costs are the customer's responsibility. For Belgium this is €7.90 and for the Netherlands €10.90.
Return Policy
- Items must be returned unused and in original condition.
- Returns should be sent in the original packaging, if possible.
- Damaged or worn items cannot be accepted.
Exceptions
The following products are not eligible for return:
- Personalized or custom-made jewelry
- Care products
- Discounted items
- Gift cards
- Other clearly excluded products
Refund
Once we have received and inspected your return, the purchase amount will be refunded. refunded within 10 business days via the original payment method.
Shop with confidence — Perliara stands for transparency, service and quality.