We recommend visiting a local jeweler to be professionally measured for the most accurate fit. Alternatively, you can use our printable ring size guide available on our website. If you are between sizes, we generally suggest choosing the larger size for a more comfortable fit.

Absolutely. We guarantee the quality of all our materials. Our gold jewelry is crafted from genuine 14k Gold or high-quality Gold Vermeil (Sterling Silver plated with a thick layer of gold). Our diamond collection features certified Lab-Grown Diamonds that possess the exact same chemical and physical properties as mined diamonds, offering a sustainable and brilliant choice.

Yes, every piece of Perliara jewelery arrives in our signature luxury packaging, perfect for gifting or keeping your pieces safe. If you require a personalized gift note, please leave a message at checkout.

Yes, we offer engraving on select wedding bands and engagement rings to make your piece truly unique. Please note that engraving may add additional processing time to your order, and engraved items are non-returnable.

To maintain the shine of your jewelry, avoid direct contact with perfumes, lotions, and harsh chemicals. We recommend removing your jewelry before swimming or showering. Store your pieces in their original box or a soft pouch when not in use to prevent scratching and oxidation.

We currently ship to all countries within Europe . For other European countries, shipping rates are calculated at checkout.

• In-stock items (Silver/Vermeil): Typically shipped within 1-2 business days.
• Wedding & Engagement Rings: Since these are often made to order or resized to fit you perfectly, please allow 2-4 weeks for production and delivery.You will receive a tracking number via email as soon as your order has been dispatched.

We want you to love your jewelry. If for any reason you are not completely satisfied, we accept returns within 14 days of receipt. The item must be unworn, in its original condition, and in the original packaging. Please note: Custom-made pieces and engraved items are final sale and cannot be returned.

To initiate a return, please contact our customer support team at [Your Email Address] with your order number. We will provide you with instructions. Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-7 business days.

Yes! We offer a one-time free size exchange for non-engraved rings within 14 days of purchase. Please contact us to arrange the exchange. If the new size is not in stock, production times may apply.